Information and rental conditions



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You will find on this page the information and the conditions of the rental contract.

The stages of your reservation:
1. After booking online, you will receive confirmation and documents for your stay.
2. You must return to us by e-mail the list of participants (appendix 1) 30 days before the start of the stay, an identity document of the signatory tenant as well as a certificate of holiday insurance with your home insurer (included generally in home insurance) on the dates of the stay.
3. The deposit of 30% of the amount of your reservation in a school period is debited the same day via your Bank Card (in the case of an online reservation made less than 90 days before the date of the stay, the total amount of reservation is debited from your bank card). As part of a reservation outside school periods (weekend, week...), the total amount of the rental is debited on the day of the online reservation.
4. 90 days before your stay, the balance of the amount of the reservation (school periods) is debited from your bank card.
5. The security deposit of €2,000 is made only by credit card before the keys are handed over on the day of your arrival.
6. The taking of the premises is determined by us either by a representative of Villa Charles & Ashton, or by a key box with code (the code is transmitted by telephone before your arrival).
7. The inventory of fixtures of entry is carried out contradictorily together at the time of your arrival, or it is carried out by your care and you have 24 hours to send us the anomalies noted.
8. On your departure, an inventory of fixtures is carried out contradictorily together or carried out by our care and we have 8 days to inform you of the anomalies noted.


This rental is made to the charges and conditions appearing on the online reservation as well as to the following general conditions:


This lease is entered into as a temporary residence and pleasure.


The contract ceases automatically for non-payment of the deposit and the balance of the rental, without the need to give notice. The rental cannot be extended without the prior written consent of the owner.


RESERVATION by the tenant:

The tenant making an online reservation and sends the complete list of participants by email.

In the case of a reservation for school periods: The deposit of 30% of the amount of the stay is debited on the day of the reservation. In the case of an online reservation made less than 90 days before the date of the stay, the total amount of the reservation is debited from your Bank Card.

The balance of the rental is debited 90 days before the first day of rental by credit card used at the time of your reservation.

In the case of a reservation outside school periods (weekend, week, etc.): The total amount of the rental is debited from the credit card at the time of reservation.


These provisions are applicable both if there is cancellation by the tenant and by the owner.

Any termination must be notified by registered letter.

More than 90 days before the start of the stay: the owner returns the deposit paid.

Less than 90 days before the beginning of the stay: By the tenant, he loses the deposit. By the owner, he reimburses 2 times the deposit paid.

In the event of no show by the client, cancellation by the client and non-payment of the balance 90 days before the rental, the contract is terminated and the deposit is acquired by the owner who can then dispose of the rental.

The balance of the rent paid is refunded 30 days maximum after the date of the last day of rental provided by bank transfer in the following casesreasons for termination with supporting documents (we draw your attention that we may need to verify the supporting document(s) via our insurance expert):

-Death, illness or serious injury of persons including those staying with the tenant and whose identity is mentioned in the contract in appendix 1,

- Serious material damage to the personal residence of the tenant obliging him to stay there,

- Accidental material damage suffered by the tenant's vehicle to get to the location during the transport route and insofar as this causes the vehicle to be immobilized for at least 2 days.

-Change of employer, redundancy or professional transfer imposed on the tenant, his spouse or partner, provided that these decisions, unknown at the time of booking the stay, are notified by the employer,

- Deletion or modification at the initiative of the employer, of the paid vacation dates of the tenant, his spouse or cohabitant granted in writing before the registration for the rental and provided that the notification of the employer is justified by imperative service requirements

- Obtaining by the tenant, his spouse or cohabiting partner during the rental period, an internship or a job by Pôle emploi or by an organization that replaces him in the matter,

- Summons of the tenant, his spouse or cohabiting partner to an examination or administrative competition, a procedure before an administration or a court and insofar as these events, unknown at the time of the reservation, coincide with the rental period,

In the event that the customer cannot justify the reasons for termination listed above, the non-recoverable rental balance is carried out as follows:
=> 50%the amount of the stay for a cancellation between 90 and 21 days before arrival
=> 75% of the amount of the stay for a cancellation between 20 and 8 days before arrival
=> 90% of the amount of the stay for a cancellation between 7 and 2 days before arrival
=> 100% of the amount of the stay for a cancellation 2 days before arrival or if the tenant did not show up


The amount of the rent, any charges and the deposit are indicated at the time of your online reservation.

Upon arrival, before handing over the keys, the tenant will pay the owner the sum of €2,000 by credit card, as a deposit or security deposit, to respond to any damage that may be caused to movable or other objects furnishing the premises. rented.

Any lost, broken, damaged or damaged object must be reimbursed to the owner at its purchase value by the owner, transport costs and 50€ of file management costs in addition by the tenant who undertakes to do so.

This security deposit, which does not bear interest, may under no circumstances be considered as payment of part of the rent.

He will be refunded after return of the keys and after deduction, if necessary, of rental repairs, at the latest within 15 days of his departure (decree of January 8, 1993).

A contradictory inventory will be made on the day of arrival. In case of non realization of the inventory provided on arrival, impossibility or choice of the tenant, he will have 24 hours to check the inventory provided and report to the owner the anomalies noted. After this period, the rented goods will be considered free of damage at the entrance of the tenant.In the event of non-performance of the inventory on departure, due to a choice by the tenant, or due to a departure time other than that initially provided for in the contract, and incompatible with the timetable, the owner unilaterally performs the inventory at the scheduled time and returns the deposit within one week of departure, in the absence of damage and subject to restoration of the premises. If the owner finds damage, he must inform the tenant within a week, and the deposit will be processed as specified above.

The cleaning of the premises is included in the rental. However, a sum of 350 € will possibly be retained for the cleaning of the premises in cases where the general cleanliness is not treated "as a good father" i.e. clean and tidy kitchen, dishes done, used bathroom linen deposited in the laundry room , clean toilets, floor without visible deposits of any kind, cleaned barbecue and emptied bins in the exterior containers of the housing estate, emptied ashtray, white wall without visible trace.

Respect for the neighborhood is an integral part of the rental regulations. Until 10:00 p.m., it is possible to make noise in respect of the neighborhood, beyond that, any intervention by the gendarmerie or neighborhood complaint during the rental will result in a debit of €500 on the security deposit for impacts and treatment by the owner of non-respect of the neighborhood.

As stipulated when booking, we accept up to 14 adults for reservations of 2 to 4 nights unaccompanied by children during the stay. In the event that the tenant exceeds the 14 adults mentioned above during the stay and without the express agreement of the owner, the tenant having derogated from this condition will be debited from his credit card the sum of 2000 € without possible recourse for the latter.

The return of the keys to the owner, at the end of the lease, does not entail the owner's waiver of compensation for rental repairs, if he proves that the damage is the fault of the tenant.


The premises may not be used as a main or even secondary residence and the tenant may not practice any commercial, craft or professional activity there. Consequently, the contract will be governed by the provisions of the Civil Code as well as by the conditions provided for herein. The premises covered by this rental must not, under any circumstances, be occupied by a number of people greater than that indicated in the special conditions, except with the prior agreement of the owner.


The tenant must be insured with a well-known insurance company against the risk of theft, fire and water damage, both for his rental risks and for the furniture rented out, as well as for recourse by neighbours, and justify this to the first requisition of the owner.Consequently, the latter declines all responsibility for the recourse that his insurance company could exercise against the tenant in the event of a claim. Children remain under the exclusive responsibility of adults, particularly for access to the swimming pool, jacuzzi, 1st floor terrace, going up or down the stairs. A resort certificate must be sent to the owner on the same date as the transmission of the contract.


It is held:

  1. To occupy the premises bourgeoisly, to the exclusion of the exercise of any trade, profession or industry, the tenant acknowledging that this rental is granted to him only as a temporary residence and pleasure, major condition without which the present rental would not have been granted to him.
  2. Not to do anything which, by his doing or because of his family or relations, could harm the tranquility of the neighborhood or other occupants.
  3. In the event of rental in an apartment building, comply, as occupant of the premises, with the internal regulations of the building, which he will become aware of by posting or upon communication from the owner.
  4. Occupy the premises personally and cannot under any circumstances sub-let, even free of charge, nor assign their rights to this rental, except with the written consent of the owner.
  5. Do not make any modification or change in the arrangement of furniture and places.
  6. Do not bring any pets (dogs, cats, etc.) into the rented premises without the prior authorization of the owner, the possibility of detention being subject to the fact that the animal does not cause any damage to the building, nor any disturbance of enjoyment in the neighborhood.
  7. Allow to carry out during the rental, in the rented premises, the works whose manifest urgency does not allow their postponement.
  8. Maintain the rented premises and return them to a good state of cleanliness and rental repairs at the end of their use.
  9. Immediately inform the owner of any loss and damage occurring in the rented premises, even if no apparent damage results.
  10. Respond to damage and losses that occur by his own fault or by the fault of persons in his household, during the enjoyment of the premises, unless he proves that they took place without his fault or that of the persons named above.
  11. Warn in advance of the day and time of his arrival. Make an appointment for exit formalities three days before departure.


He is required to:

  1. Deliver the rented premises in good working order and repairs, as well as the equipment mentioned in the contract in good working order.
  2. Ensure the tenant the peaceful enjoyment of the rented premises and guarantee him against vices and defects likely to hinder it.
  3. Maintain the premises in a condition to serve the intended use.
  4. Unless there is a clear emergency, do not carry out work in the rented premises during the rental period: all work will result in compensation for the tenant, for the disturbances of enjoyment suffered.


For the execution of the present, the parties elect domicile at their respective addresses indicated on the front. In case of dispute, the competent court will be that of the location of the rented premises.